Faq’s

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Go to Contact menu and fill your request using the form at your disposal, either you can write to the following e-mail address: contact@wines-experience.com  and a representative will get in touch with you. If your desire is to contact us by phone, you must do so at the following commercial times of Mexico::

  • 10:00 a 14:00 and 16:00 a 20:00 hours from Monday to Friday.

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The routes presented here can be applied both for a maximum capacity of 14 people group trips and for people wishing to travel in personalized and configurable mode.

If you want to travel through this last option, you can choose the duration of your stay, as well as the number of properties and restaurants to visit in every point of the travel. At the same time, you can combine your trip with activities of interest to you, such as playing golf, horse riding, rides, hot-air balloon, helicopter or yacht, great prestige and recognition chefs cooking classes. We provide this form to meet your demand, private concerts, and reservations for shows of your choice, among others. There will be at your disposal rooms of superior category. In other words, Wines Experience gives you all the possibilities of having a luxury tailor-made travel.

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We plan with you your event, whether it can be private or business, from beginning to end. Wines Experience has the best partners in each country. Have the best infrastructure, establishments, and entertainment, furthermore logistics providers to make your personal and professional event a success. Depending on the selection of the city (s), hotel (s), hold (s) and château (x), as well as the activities that you want to perform, we will attend to your needs with a fully comprehensive service that has all the luxury and distinction you deserve.

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It is possible to link this route, see the Madrid-Montpellier route for more information.

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Wines Experience wants to provide satisfaction to our clients and enjoy to the maximum our routes. That is why that destination trips to Europe will be carried out starting from the month of May and until the month of October for climatic reasons, so you can enjoy the great outdoors and in turn you can admire the vineyards in his best vegetative state. If you wish to travel on different proposals dates please contact us.

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In the native language of the client

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Being a travel specialist in wines and gastronomy, most of the activities are developed around a winery, a chateau table or within a restaurant.

But we should note that the routes include guided tours of some of the cities that are on the itinerary, with duration of 1 to 2 hours. Turn within the wineries and chateaux, we will visit their facilities to learn about how they are made and processed some of the best wines in the world and know about their vineyards.

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In these countries, it is prohibited the sale of alcohol to persons under 18 years and it is a journey of wine tourism, and then is requested that this is the minimum age for these routes. If you want to perform some special event with us and they will be attended by persons less than 18 years, the person that hires this service will be fully responsible for such participants.

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Breakfast will be provided at the host hotel.

Lunch and dinner can be made into international and national prestigious and well recognized restaurants, but the most surprising thing, and is part of one of the advantages of travelling with us, is that wineries and châteaux open their doors to make our meals or dinners within these emblematic places. Another unique opportunity for our customers consists in having some of our meals or dinners in restaurants awarded Michelin stars, the most famous guide to the hospitality industry. The Michelin Guide awarded one, two, or three stars to a very limited number of restaurants and chefs considered to be of superior quality.

Private and corporate events, meals, dinners and celebrations can also be made in these places, or in their absence, the cuisine of which will be foodstuffs can go by any chef Michelin stars.

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Foods that are proposed in each menu are specialties of each region to visit. There are menus that usually include at least 3 times, for example: entry, main dish and dessert.

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They are wines offered by wineries, châteaux or restaurants. They are wines that go perfectly with each dish, these wines are also listed in each menu and you can be sure that it’s the best wine. For the tasting, wineries and châteaux have chosen for us their best vintages, as well as its high-end brands.

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At the time of purchasing your travel, Wines Experience will provide you with a form which you must complete with information about your preferences for food. At the same time, if you are allergic to any food you must mention it.

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Our policy is to work with the best suppliers in each country, and the same is in matter of hotels. Our selection is of hotels ranging between 4 and 5 stars and is the best in each city or village which we will visit.

Note that for each country there is a different classification system, which gives the category or the stars at these establishments. In some cases, we will have the unique and exceptional opportunity to sleep in some of the most luxurious chateaux that have a reputation and history. For more information Contact us.

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  • Simple basis: a person with queen or king-size bed.
  • Double room: two persons with two twin beds or a queen or king-size bed.

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For group travel, room types belong to the same category for all customers. If you choose this mode of travel and like another type of room, please Contact us to meet your demand. In this case the increase in the rate it is assumed by the client. If you travel in Personalized and Configurable mode you will choose the category of rooms initially. For any type of event, whether it is private or business nature, you can plan your whole trip, including the type of room.

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Within the route there are not days off, mostly everything is scheduled, however within each route, there are some free activities. In regards to other of our Services, you decide the number of days or free activities. For more information see the itinerary of this route.

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The program with the schedules established for the realization of the guided visits, appointments in restaurants, wineries, châteaux, is surrendered to the customer before the start of the routes and once is confirmed their participation in the trip.

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If you are a wine professional, Wines Experience prepares all the logistics of your business trip. At the same time, you can customize and configure your travel to carry out complementary activities that will make your trip a pleasant experience. This type of service is carried out in the countries that we have selected as part of our offer, as well as in the wine regions where our routes are conducted. If you would like additional information, please Contact us.